Privacy notice
Draft for counsel. This text has not yet been approved by Trichakra Foundation's counsel.
Pandit ID is run by Trichakra Foundation as part of the Pandit.com network.
What we collect, why, and for how long
Your Pandit ID (Needed for your account)
- What: name, email, a password (stored only as a hash), sign-in sessions
- Why: to run your account and sign you in to the Pandit sites you use
- Kept: until you delete the account; sessions end after 30 days
- To stop: delete the account under My account
What you save (Optional)
- What: readings, names you tried, home plans, journal notes, family records, birth date and home facing in My details
- Why: to show them back to you and fill them into tools
- Kept: until you delete them or the account
- To stop: delete any item, or everything with the account
Payments and invoices (Optional)
- What: name, email, billing address, GSTIN if you give one, the payment reference
- Why: to sell you a plan or a consultation and issue the invoice
- Kept: invoices for 8 years, as the GST law requires; the rest until you delete the account
- To stop: invoices cannot be deleted before the law allows; everything else goes with the account
Emails you choose (Optional)
- What: email
- Why: the morning card and newsletters you subscribe to
- Kept: until you stop them
- To stop: one click: the link in every email, or Emails under My account
WhatsApp messages you choose (Optional)
- What: mobile number
- Why: the morning card on WhatsApp
- Kept: until you stop them
- To stop: one click under My account
Notifications you allow (Optional)
- What: your browser's notification address
- Why: the morning card as a notification
- Kept: until you turn them off
- To stop: one click under My account, or in your browser
Counting visits (Optional)
- What: pages viewed and tools used, with an address that changes daily; for a signed-in person, the account number
- Why: to know which tools help and to improve them; no third-party trackers, no advertising
- Kept: 400 days
- To stop: one click under My account; Do Not Track and Global Privacy Control are respected
AI answers you ask for (Optional)
- What: the question you type (names, numbers, emails and addresses removed first)
- Why: to write the answer you asked for
- Kept: the provider does not train on it; we keep the cost of the call, not the text
- To stop: do not use the AI tools; the other tools work without them
Photos for a tool (Optional)
- What: the photo you choose, without its location or camera data
- Why: to read it for the result (on your device where possible)
- Kept: not kept, unless you save the result
- To stop: do not use the photo tools
Messages to us (Optional)
- What: what you write in a contact form, chat or grievance
- Why: to answer you
- Kept: 2 years after the conversation ends; grievances 3 years
- To stop: ask us at care@pandit.com
Who helps us
- E2E Networks (servers, to confirm with counsel): hosting of the platform and its database (India)
- Cloudflare: delivery and protection of the sites (worldwide)
- Zoho ZeptoMail: sending the emails you asked for (India)
- Meta (WhatsApp Cloud API): sending the WhatsApp messages you asked for (worldwide)
- Razorpay: taking payments (India)
- Anthropic and OpenAI: writing AI answers and drafts; no personal data is sent (USA)
- Google: font files your browser loads; Search Console reports (no personal data) (worldwide)
You can see, download, correct and delete your data under My account at any time.
These services are for adults (18 and over). Family records are entered by the account holder and hold no photos or accounts of children.
Grievance officer
Under the Digital Personal Data Protection Act, 2023, write to the grievance officer at care@pandit.com or use the grievance form under My account. We reply within 30 days.
Version 2026-10-26. Draft for counsel.